Turning over apartment units can be extremely mentally exhausting for Property Managers and Maintenance Professionals alike. Most management company’s usually give a very small window of time, around five to seven days once possession has been handed back to the property. That’s not a lot of time to handle this enormous task! It might surprise you to learn but in practice, most properties actually take around 15 to a whooping 25 days to turn a unit! One of the largest delays Refresh has been able to identify is the grueling task of managing all those moving pieces between different contractors.
Refresh Companies was specifically designed to solve complex issues in the Make Ready process. We accomplish this by combining many services into one dedicated provider. Sure, I know what you’re thinking, other companies exist that have attempted or offer this but none of them really do it in a way that keeps quality, service and lead times where they need to be. We agree with you! What Refresh has done is different though! We are successful in maintaining the specialized skill levels in each service category by providing you dedicated service Owners that specialize in their service category. This gives you the same attention to detail you expect from an Owner but centralized through our Call Center, Refresh Operating System and Refresh Certification Programs so it’s even more efficient.
All of our systems and processes have been designed with Property Managers in mind. We make it very easy to book your standard Make Ready services with one company, we then coordinate your schedule and execute for you. Checking the statues of your work, looking up unit history, paying invoices and requesting new work, has never been easier with our ROS customer portal. No need to worry about if you’re getting skilled technicians either because Refresh requires all our technicians be certified through our training programs!