With our multi-level customer portals, we ensure you can access what you need in an efficient and easy way. Like everything here at Refresh, these were designed with you in mind. Some of the things you can do is access the entire service history for any unit! Yes, you read that correctly, all work we performed is organized neatly under each individual unit on your property! You can also use the unit number to easily search for it. Can’t remember the unit number? No problem, search our records by the PO number used to schedule the work.
This level is the most common for Property Managers and Maintenance Supervisors. They have access only to the property they are assigned and will usually use the portal to schedule new work, access unit history or check the status of ongoing work.
This is usually used by Regional Property Managers and they can access all of the properties that have been assigned to them. This is an excellent resource for them to keep an eye on property level spending or to use when they have to fill in for a Property Manager onsite.
This is the whole enchilada! This level is very useful for your Account Payable department as they are usually the ones issuing the payment for services. They can access your entire national portfolio from here and easily submit ACH payments for invoices. This level is also very handy for ownership and company partners for many reasons.